02 Dec 2024

The first time I used the iron, it didn't seem to heat up correctly. Th second time, it did not heat up at all. Takealot say you have to send it back to Defy directly for a return/refund. The Defy call center do not deal with irons on the phone so on two separate occasions I got given an email address for help. Both times no body replied. Now I am being told that I have to drive to Montague gardens to return it at my own cost. Worst service ever.

28 Nov 2024

Iron stopped working on the first day. Went to log a return, it states it is a non returnable item. Really Takealot?

27 Nov 2024

Stopped working within a week. I was told I couldn't return it and to contact Defy, no luck there either.

20 Nov 2024

well, the joke is me this time. Iron worked for 3 days. Cherry on top it is non returnable.

20 Jul 2024

I recently purchased the Defy 2200w Ceramic Non-Stick Steam Iron Black/Grey, and I couldn’t be more pleased! It glides effortlessly over fabric, making ironing a quick and easy task. The steam function is fantastic, providing just the right amount of moisture to tackle stubborn wrinkles. I also love the sleek design and lightweight feel, which makes it comfortable to use for extended periods. The temperature control is precise, allowing me to adjust it for different fabric types without any worries. Overall, this iron has exceeded my expectations, and I highly recommend it to anyone looking for a reliable and efficient ironing solution!

17 Nov 2024

I purchased this iron on the 16th of October 2024 I ddnt have have any problems it just stopped working out of the blue am trying to return the product the takealot app says it’s non returnable that time it has 24 months warranty

26 Aug 2024

not happy with this item,the iron stopped workinn in less than a month

21 Jan 2025

would not recommend this product , did not even last 2 months ,then it stopped working . What makes it worse is that you can't return the iron

20 Jun 2024

it's like i am using a steamer, i will recommend it to everyone, perfection

23 Apr 2025

Basically impossible to return .